Privacy Policy Page and POPI Act

Disclaimer – Protection of Personal Information – PoPI Act

Welcome to the Love2Shop.co.za website. By using this website, you acknowledge that you have read and agree to the following Protection of Personal Information (POPI) disclaimer.

Love2Shop.co.za is committed to safeguarding the personal information of users. For the purposes of this disclaimer, "personal information" is defined as detailed in the Promotion of Access to Information Act, Act 2 of 2000 ("PAIA") and the Protection of Personal Information Act, Act 4 of 2013 ("POPI").

You can find the PAIA and POPI Acts online at www.gov.za/documents/acts.

As per the PoPI Act, personal information refers to data that identifies or relates specifically to you as an individual, such as your name, age, gender, identity number, and email address. A comprehensive definition of personal information can be found in the Love2Shop.co.za Privacy policy.

The Collection of Personal Information

Love2Shop.co.za collects personal information primarily for the following purposes:

  • Employee and Seller Information
    • To remunerate individuals.
    • To comply with laws requiring such processing, including but not limited to employment-related legislation.
    • To administer employee benefits such as Pension Funds and Medical Aid.
    • To conduct necessary checks, including criminal, credit, and employment reference checks.
    • To provide value-added HR services, training, performance reviews, and talent management.
  • Customer Information
    • To provide customer-related services and manage customer accounts.
    • To conduct required checks, including criminal, credit, and reference checks.
    • To verify customer identities.
    • To share information that Love2Shop.co.za believes may be of interest to customers, such as public awareness campaigns.
  • Supplier and Third-Party Contractor / Service Provider Information
    • To secure products and services for Love2Shop.co.za's offerings.
    • To manage the supply chain and supplier/contractor relationships.
    • To administer supplier/contractor accounts.
    • To provide information that Love2Shop.co.za believes may be of interest, such as involvement in public awareness campaigns.
  • Children / Minor Information
    • To collect details of minors/children participating in Love2Shop.co.za events.
    • To collect details of minor/child prize winners.
    • To obtain written consent from parents/legal guardians before publishing children's details.

Sources of Personal Information

Personal information may be collected from the following sources:

  • Directly from individuals when they apply for employment, provide services, submit forms, or use Love2Shop.co.za services.
  • From public registers, credit bureaus, law enforcement agencies, and other organizations from which Love2Shop.co.za may acquire information.
  • From individuals and entities employed by Love2Shop.co.za to provide services and information legally.

The Storage of Personal Information

All personal information collected by Love2Shop.co.za will be stored as follows:

  • Securely and confidentially, following strict information security principles with privacy and confidentiality safeguards.
  • Only for as long as necessary to achieve the purpose for which it was collected, unless further retention is required by law, contractual obligation, or with the individual's consent.
  • Afterward, information will be de-identified and disposed of following Love2Shop.co.za's Control of Records policy.

Sharing of Personal Information

Any information provided to Love2Shop.co.za will be treated as confidential and will not be disclosed unless legally permitted. Data will only be shared with a third party with explicit consent, legal obligation, or for specific purposes outlined below.

By providing personal information, individuals agree that Love2Shop.co.za may transfer the information to the following parties and organizations for data processing purposes as outlined in the Privacy Policy:

  • Love2Shop.co.za Group divisions and entities, including authorized personnel.
  • Financial and government organizations as required by law or upon prior notice.
  • Persons employed by Love2Shop.co.za to provide services on its behalf, adhering to similar privacy principles.
  • Parties receiving delegated rights or obligations from Love2Shop.co.za.
  • Legal guardians, executors, or similar representatives.
  • Persons or entities permitted by applicable law or individual consent for assessing creditworthiness.

Customer privacy is important to us, and we commit to using or sharing personal information for business purposes only. Information shared with our affiliates and business partners is utilized to improve products, services, and customer offerings. Business partners and affiliates involved in product delivery or service enhancement have agreements in place to ensure compliance with privacy terms.

Your Rights regarding your Personal Information

Individuals (employees, contractors, suppliers, or customers) have the following rights concerning their personal information collected, processed, and stored by Love2Shop.co.za:

  • The right to access and rectify/update personal information.
  • The right to object to the processing of personal information, with explanations provided on the consequences of the objection.
  • The right to request Love2Shop.co.za to cease processing personal information if no longer required for processing purposes or by law.

General Conditions pertaining to Personal Information

Love2Shop.co.za assumes no liability for any loss, damage (whether direct, indirect, special, or consequential), or expenses resulting from information provided on these pages or linked content, or actions or transactions resulting therefrom.

The laws of the Republic of South Africa govern all terms and conditions of products and services contained herein. If you request products or services through the Love2Shop.co.za Website, you hereby consent and submit to the jurisdiction of South African courts for all proceedings, actions, applications, or similar matters arising from stated terms and conditions.

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